PRIVACY POLICY

We have updated our Privacy Policy in accordance with the new EU General Data Protection Regulation (GDPR). The changes serve to provide you with clear and concise information on how we process personal data and to help you decide how to manage your privacy.

Responsible entity

Via Moda S.L.
Carrer de l’Aigüeta 2-4 4a planta
AD500 Andorra la Vella

Purpose

Distribution of marketing communications.
GManagement of business-customer relationships.

Authorisation

Consent of the persons concerned.
Execution of a contract.
Legitimate interest.

Recipients

Personal data is not transferred to third parties in any case, except when required by legal provision.

Rights

All persons concerned have the rights of access, objection, rectification and erasure, as provided for by articles 15, 22, 23, 24 of Law 15/2003 of 18 December 2003 on the protection of personal data.

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FURTHER INFORMATION

Additional informationand further detail on data protection is available in the following web pop-up:

Responsible entity

Identity

Via Moda S.L. NRT: L-705430-D

Postal address

Carrer de l’Aigüeta 2-4 4a planta
AD500 Andorra La Vella

Tel.

+376 879222

E-mail

aclient@viamoda.ad

Website

www.viamoda.ad

Purpose

Via Moda processes the personal data provided by the persons concerned for the following purposes:

  • To provide customers with product offers through email, SMS and/or telephone calls. These marketing communications will be related to products or services offered by Via Moda.
  • To inform customers of loyalty programs and news about Via Moda through our newsletters.
  • To allow customers to enjoy the benefits of exclusive in-store offers.
  • Profiling operations based on data obtained through customer purchases made at Via Moda establishments, mainly comprising purchase volume comparisons by season and the award of corresponding discounts. No other profiling operations are performed.
  • Management of billing for Via Moda customer cards. Billing and corresponding bank charges for all purchases made with a customer card are carried out in accordance with the general conditions accepted when registering as a cardholder.
  • In the specific and unique case of the website, viamoda.ad, in order to offer a better service through this website and with the aim of facilitating its use, the following data may be collected: the number of pages visited the number of visits, and the activity and frequency of use of users. These data may be used for the sole purposes of obtaining anonymous statistical information on the use of the website and to control technical operation, and are cancelled immediately after processing.

Links

This privacy policy is applicable only and exclusively to data collected on the website www.viamoda.ad, and not to data collected through other websites that may be accessed via links on this website or through links on other websites to www.viamoda.ad

Cookies

Cookies are not used for the acquisition of personal identification data of users nor are users’ IP addresses registered in any case. Cookies are used exclusively to facilitate user accessibility to the website and for statistics.

Legitimacy

Via Moda relies on the following legal bases of legitimacy with regard to the processing of personal data:

  • Execution of a contract: This legal basis is used to enable the billing of products purchased using the Via Moda customer card. The billing conditions of the contract are specified in the card application form.
  • Consent of the persons concerned: Via Moda will collect the minimum data necessary to be able to make contact and initiate the relationship with each customer. This collection of data is always carried out with the express consent (free, informed, specific, and unambiguous) of the owner of the data.
  • Legitimate interest: Via Moda is a retail distribution company of fashion products. Our interest is to be a market leader in the fashion sector for men, women and children; to foster loyalty among our customers through direct marketing actions, distributing information on new trends, special offers, and news related to developments at Via Moda, and to nurture customers who visit our stores but are not signed up to any service offered by Via Moda. In any case, all customers retain the possibility of exercising their rights.
Recipients
  • Via Moda informs and expressly guarantees users that their personal data will not be transferred to third parties in any case, and that, in the event that any transfer of personal data were to become necessary, prior consent (free, informed, specific, and unambiguous) would be requested from the persons concerned. Notwithstanding, Via Moda may communicate the personal data of users to third parties for the purposes of the delivery of goods, processing of credit or debit card payments, checks on credit status, and the collection of debts, as well as to fulfil all commitments made with customers.
  • International transfers of data related to images and videos hosted within our spaces on the online portals of Facebook, Instagram, Twitter, YouTube, Pinterest and Linkedin are carried out. These international transfers are made to countries whose data protection regulations offer a level of protection of personal data equivalent to the Andorran legislation. Most of the aforementioned portals are located in the U.S.A. and are therefore subject to the PRIVACY SHIELD treaty currently in force, or they are portals located in member states of the European Union.
Rights
  • Right of access: All persons concerned have the right to obtain confirmation of whether or not Via Moda is processing their personal data. Requests for confirmation shall receive a response within a maximum period of five working days from the date the request is received.
  • Right of rectification: All persons concerned have the right to request the rectification of any data being processed by Via Moda, in cases where this data is inaccurate.
  • Right of erasure: All persons concerned have the right to request the deletion of any or all data concerning them being stored and/or processed by Via Moda.
  • Right of objection: All persons concerned have the right to object to the processing of their data by Via Moda, in cases where the data has not been obtained directly from the person concerned.
Contact

For any questions about the way we process and use personal data or to exercise any of the rights described above, Via Moda can contacted by:

  • E-mail,  aclient@viamoda.ad
  • Postal mail, Via Moda S.L.. Carrer de l’Aigüeta 2-4 4a planta. AD500 Andorra la Vella, Principat d’Andorra
  • Website, viamoda.ad
  • In person, at our customer service desk on the fourth floor at carrer de l’Aigüeta, 2-4, AD500 Andorra la Vella, Principality of Andorra. Consult our office hours in advance by calling +376 879222.
Security

Via Moda uses information security techniques to prevent unauthorized access to and guarantee the confidentiality of all personal data.

Via Moda declares that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it collects for processing, as well as to prevent its loss, modification and/or access by unauthorized third parties.

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